You can also reach customer service by dialing 1-800-528-5000. However, this line is for customer service concerns in general, while the other line is specifically for subscription cancellations. You will need to call customer service during regular business hours, which are Monday through Friday from 7:00 a. m. to 9:30 p. m. CST.
You might say, “I want to cancel my subscription. "
You don’t need to worry about this if you purchased your subscription through SI. Most third-party companies won’t renew your subscription after you cancel it. However, this does sometimes happen, so asking the customer service representative if you might be at risk for auto-renewal can save you a headache in the future.
You can find the SI home page here: https://www. si. com/. Here’s a direct link to the customer service page: https://w1. buysub. com/pubs/MT/SPI/Login_No_API. jsp?cds_page_id=234000&cds_mag_code=SPI&id=1551457235448&lsid=90601020354036030&vid=1.
You can find your account number on the stickers attached to your magazine or under your account information, if you have a digital subscription. Additionally, it will likely be included on any invoices you’ve received. You’ll need to provide your address exactly as it appears on your subscription label or billing information.
If you want to send a letter along with your cancellation request, you might choose to upload that at this time. If you are unsubscribing because you are unhappy with the magazine’s content, you might include a screenshot of the questionable material.
If your messages aren’t getting a response, calling customer service might be your best option.
You can access the content form here: https://www. si. com/contact.
It’s best to enter your name as it appears on your subscription, as that may help the customer service representative find your account.
You could also write, “Subscription Cancellation” or “Cancel Subscription. "
You can only select one reason from the drop down menu, so you won’t be able to choose multiple options.
You can get your account information off of the sticker that comes on your magazines or under your account information, if you have a digital subscription. Alternatively, it should also be on any invoices you’ve received from SI. A customer service representative should respond to your contact form within 1-2 days. If you don’t receive a response after 2 days, contact them again or try canceling by phone.
Since TME is a third-party company, it can be hard to get them to complete your cancellation. It may be helpful to contact them more than once.
You may be asked to include your Order Number or Customer ID if you have them. You can also call PCH’s customer service office at 1-800-566-4724 between the hours of 8:30 a. m and 8:30 p. m. Monday—Friday.
